Refund Policy
Last updated: December 15, 2024
1. 1. Overview
This Refund Policy explains when and how you can request refunds for CyberBoltAI services.
2. 2. Refund Eligibility
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3. Setup Services
- 30-day satisfaction guarantee on all one-time setup services
- Full refund if setup cannot be completed due to technical limitations
- Partial refund available if only some services can be implemented
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4. Monthly Subscriptions
- Cancel anytime with 30 days notice
- No refunds for partial months
- Services remain active until end of billing period
5. 3. How to Request a Refund
Contact us within 30 days of service delivery: - Email: billing@cyberboltai.com - Phone: 1-800-CYBER-AI - Include your account details and reason for refund request
6. 4. Processing Time
- Refund requests processed within 5-7 business days
- Funds returned to original payment method within 10-14 business days
- Credit card refunds may take additional time depending on your bank
7. 5. Exceptions
Refunds may not be available for: - Services delivered as specified - Requests made more than 30 days after delivery - Abuse or violation of terms of service
8. 6. Contact Information
For refund questions: billing@cyberboltai.com
Questions about this refund policy?
If you have any questions about this refund policy, please don't hesitate to contact us.
Email: legal@cyberboltai.com
Phone: 1-800-CYBER-AI
Address: CyberBoltAI, 123 Security Blvd, Suite 100, San Francisco, CA 94105