Educational Scenario: This is a fictional case study created for educational purposes. Business details are not real, but the attack methods and impacts represent documented cybersecurity threats.

Nonprofit
High Impact
Donor Information Theft
Educational Scenario

Nonprofit Donor Identity Harvesting

Attackers spoofed a children's charity domain to collect donor SSNs and financial information through fake tax receipt requests.

Potential Impact
$65,000
Timeline
6 weeks
Business Size
8 staff members, 200+ volunteers
Scenario Location
Minneapolis, Minnesota
Attack Timeline Scenario
1

Fake Tax Receipt Campaign

October 10, 2024

Criminals sent emails appearing from the charity requesting donors 'verify their information' for corrected tax receipts

2

Identity Collection

October 18, 2024

Donors began submitting SSNs, addresses, and financial information through fake charity website

3

Donor Complaints

October 30, 2024

Multiple donors called asking about duplicate tax receipt requests and confusing verification processes

4

Identity Theft Reports

November 5, 2024

First reports of donors experiencing identity theft and fraudulent credit applications

5

Full Impact Assessment

November 20, 2024

Investigation revealed 185 donors had provided complete identity information to criminals

Potential Impact Analysis

Financial Impact

$65,000 in donor notification costs, credit monitoring services, legal fees, and lost donations

Operational Impact

6 weeks of crisis management, complete overhaul of donor communication systems, volunteer retraining

Reputation Impact

30% donor loss, negative media coverage, damage to community standing and fundraising ability

Legal Impact

State attorney general investigation, potential donor lawsuits, IRS scrutiny of tax receipt processes

Technical Attack Details

Attack Method

Charity domain spoofing to harvest donor identity information through fake tax receipt verification

Common Vulnerabilities

  • No DMARC policy protecting nonprofit domain
  • Donors trusted charity communications without verification
  • No secure donor portal for tax receipt distribution
  • Similar domain registered by criminals not detected

Types of Data at Risk

  • Donor Social Security numbers
  • Home addresses and phone numbers
  • Donation history and amounts
  • Bank account and credit card information
  • Employment and income information
Key Lessons
  • Nonprofit donors are particularly trusting of charity communications
  • Tax receipt season creates opportunities for credential harvesting
  • Small nonprofits often lack cybersecurity resources
  • Identity theft can devastate both donors and charitable missions
Prevention Measures
  • Implement DMARC email authentication for nonprofit domain
  • Never request donor SSNs or financial information via email
  • Use secure donor portals for all tax receipt distribution
  • Regular donor education about legitimate communication methods
  • Monitor for similar domain registrations
Educational Outcome

The nonprofit lost nearly one-third of its donor base and had to significantly reduce programs due to funding shortfalls. They implemented new cybersecurity measures but struggled with the costs. The incident led to increased awareness about cybersecurity vulnerabilities in the nonprofit sector.

Protect Your Business from These Threats

This scenario shows how these attacks can be prevented with proper email security measures. Get a free scan to see if your business is vulnerable.